What to Do If Your Business Receives a Negative Online Review

What to Do If Your Business Receives a Negative Online Review

Many small businesses rely on word-of-mouth referrals to gain new customers and to expose their products or services to a wider audience. Unfortunately, one negative review on a site such as Yelp.com can destroy a business, and it can become next to impossible to...
What is Online Reputation Management for Businesses

What is Online Reputation Management for Businesses

Originally, reputation management was a term within public relations and is the control or influencing of a business’s or an individual’s reputation. Due to the use of social media and advancements pertaining to the internet, it has been made a primary issue within...